Studio Maximus

RETURN AND EXCHANGE POLICY

Ed Maximus stands by the quality of his artwork and want his collectors to be satisfied with their acquisition. Please review the return policy below:

  • Damaged Items: If your painting arrives damaged, please notify us within 48 hours of receipt by using the contact form below. We will reach out to you and ask you to send photographic proof of the damage. You will have 10 days from the date of receipt to return the damaged artwork to us. Please ensure the painting is securely packaged to prevent further damage during transit.

    • Upon receiving the returned painting, we will make an attempt to professionally repair the damage. If the painting can be repaired, we will cover all repair and shipping costs and return the restored artwork to you. If the painting cannot be repaired, we will provide you with the option to exchange the artwork for another of equal value or receive a voucher for the same value to be used towards a future acquisition from Ed Maximus' work.

  • Change of Mind: If you are not satisfied with your acquisition and would like to return the painting for any reason other than damage, you may do so within 10 days of receipt. In this case, you can either exchange the painting for another artwork of equal value or receive a voucher for the same value to be used towards a future painting by Ed Maximus. Please note that return shipping costs will be the responsibility of the collector in this scenario.

    • To initiate a return or exchange, please contact using the contact form below.  We will provide further instructions for returning the painting safely.

    Please note that returned paintings must be in their original condition and packaging to be eligible for an exchange or voucher. Collectors are responsible for return shipping costs in both scenarios.

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